Sunrise Credit Services Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Sunrise Credit Services Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Maryland

I owed - - - - a balance on my service I had with them because I canceled my service early. They turn the account over to a debt collection company which was - -, - -. They agreed to a settlement with me and I paid the full balance of the settlement. Three months later I received a notice of my credit report of a collection account on my credit report. it was from Sunrise Credit Service stating that I owe - dollars on the same account from - - -. I contacted Sunrise Credit Service and explained I had already settle and paid off the account and sent them a letter from - - stating that the account was paid off in full on -/-/2016. the company responded they refuse to acknowledge the fact I paid the account in full and they are still reporting this on my credit report. They are trying to get me to repay a debt that has already been paid. - - - when I called them only refers me back to the debt collection company. I need CFPB to address as this is has had a detrimental effect on my credit rating and its inaccurate information.

Sunrise Credit Services Inc. customer in Maryland
Jul 14, 2016

* Source: CFPB Complaint Database

Sunrise Credit Services Inc. response to complaint:
Closed with explanation

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