Barclays PLC Credit Card Complaint

Billing disputes

Barclays PLC Credit card department,

Billing disputes Maryland

On - -, I called my credit card company to get a payoff. I paid off the account per the amount that was told to me. On - -, I received a statement saying I owed money. I called, and they told me it was because I was only paying the minium amount that was due and it was because I paid it off after my due date. They would not waive the amount and keep telling me they can not do this and that I owe that money. Again, arguing, I called for a payoff on - -, the amount I paid is what I was told to payoff the account.

Barclays PLC customer in Maryland
Jul 14, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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