Bank of America Credit Card Complaint

Closing/Cancelling account

Bank of America Credit card department,

Closing/Cancelling account New York

I have had a - -, Bank of America Credit card since -/-/-, this was a Platinum card with a credit limit of $60000.00. During the course of having said card, I have never missed a payment and my account was in good standing. My - credit score went up a few points last week to -. Sunday -/-/-, I went to make a purchase and my card was declined, I immediately called BOA and was informed that my account was closed and after days of phone calls, I was informed that " it was a business decision to close my account ''. I inquired as to my - rewards points and was informed that the points were forfeited upon account closure. I am seeking any form of assistance in this matter of BOA and their unjust account closure and criminal act of stealing my reward points. Thank You.

Bank of America customer in New York
Jul 13, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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