Big Picture Loans, LLC Payday Loan Complaint

Big Picture Loans, LLC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Maryland

On -/-/16 I was approved for a $500.00 loan via Big Picture Loans. I was informed that there was a finance charge of $170.00. Everything that I was told indicated that this was a ONE TIME charge that would be paid with the first installment payment of $170.00 on -/-/16. It was my understanding that $170.00 would be debited from my checking account until the loan was paid in full. $170.00 was debited from my checking account on -/-/16, -/-/16, and -/-/16. I recently checked my balance and saw that it is still $670.00. Customer service informed me that the $170.00 debit was only a finance charge and that no principal had been paid. This is outrageous. I paid Big Picture Loans $700.00 in interest with no impact on the principal. I was completely misled. Having taken out the occasional payday loan in the past, I was totally taken by surprise as this has never before happened. This operation should be illegal. Thank you for your help, - -