Amex Credit card department,
Closing/Cancelling account California
in -/-/- I closed my AME- account. my balance then was $32.00 and I paid off that amount on -/-/16. Since then Amex has charged my closed account with purchases and fees for late payments now shown on my credit report of $710.00. I made no purchases after closing the account and destroyed the card. I spoke with AME- fraud dept and now am advised they credited my account with $500.00 leaving a balance that I do not owe and which will continue to incur late fees. They put me on hold for over 30 minutes and I getno response to my effort to get a - balance.
Amex customer in California
Jul 06, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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