TD Bank US Holding Company Money Transfers Complaint

TD Bank US Holding Company Money transfers department,

Domestic (US) money transfer Other transaction issues New York

I received my monthly TD bank statement and saw transactions that I did not recognize by what appeared on the statement as - which I learned later from the bank that it was a payroll company called " - '', - of them were deposits of small amounts then a withdrawal of $40000.00. I contacted the bank immediately because this is an account I had saved for my pension and I never use it to make any transactions and it was shocking for me to lose this amount of money and I never authorized these transactions nor did I ever hear about this " - '' before. The bank was not cooperative. I filed an ACH dispute on -/-/- which the bank denied in a letter on -/-/- claiming that I should contact the company that withdrew the money myself. After consulting a lawyer, I sent them another letter on -/-/- regarding my lawful rights for the ACH dispute and unauthorized transfer explaining to them the laws of the EFTA and Reg E. They acknowledged receiving the letter and they said they will answer it. I gave them 10 days in my letter to answer me but it has been three weeks and I have not heard from them. They are now avoiding any attempts that I make to contact them. Since then I closed my account with them and opened a new one in a different bank because TD bank was obviously too vulnerable to a scam and yet would not acknowledge their mistake nor help me get my money back. I am attaching all necessary documents that supplement my problem and they have a better explanation of the situation.