Synchrony Financial Credit Card Complaint

Billing statement

Synchrony Financial Credit card department,

Billing statement North Carolina

To buy a mattress, I opened an account with Synchrony Bank with an initial purchase of $940.00 with the promise that it was a 0 % interest with 12 equal payments. That would be $ -/mo. However, when I received the statement, it showed the minimum monthly payment as $34.00. If you read the fine print on the back, it appears that if I pay only $ -/mo that I will be charged 29.99 % interest. Nowhere is shown the $79.00 payment which would be required to avoid the exorbitant interest. This is very misleading and is, I believe, an unfair trade practice.

Synchrony Financial customer in North Carolina
Jun 28, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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