Bank of America Credit card department,
Closing/Cancelling account New York
In - - I closed a America Express account managed by - - -. The outstanding balance was -. The last time that the account was available on line was in - - there was no balance outstanding. Several months later in - - accepted a charge to that account using the closed account number, an card expiration date 10 months in the past for approximately $97.00. - - - accepted the charge to an account closed 7 months previously with an account number terminated 10 months prior with an expiration date 9 months in the past. From - to - - they then charged interested and late charges without ever contacting me. In - -, 14 months after closing the account and 7 months after the charge I received in the mail the account was significantly in default with $150.00 in late charges. I do not accept that the - account should have accepted the charges. - - - currently lists my FiCA score as - perfect, and - list the account as closed in with - outstanding balance.
Bank of America customer in New York
Jun 26, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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