TD Bank US Holding Company Credit Card Complaint

TD Bank US Holding Company Credit card department,

Transaction issue California

I changed banks to -, a division of - -. Since I did that, Target Card Services has failed to post payments even one business week after the bank shows that the payment cleared. For example : a payment was made on -/-/-. The bank shows that it cleared on -/-/-. Today, -/-/-, Target Card Services shows that the payment was made and shows the date it was made, but there is no corresponding adjustment to available credit. I see this and it looks like there was a problem with the payment. Even worse, a statement issued by Target Card Services on -/-/-, the day after the bank shows the payment as cleared, DOES display a corresponding adjustment to available credit. Either I ca n't trust the online information, or I ca n't trust the statement, because they do n't agree. I have both called and messaged Target Card Services. Both times they cheerfully told me that I could resolve this right away if they could conference in my bank and get a confirmation that the payment ( which cleared a week prior ) actually cleared. WHAT? How are they verifying payments, - -? I need to conference call my bank? They did n't even offer a date for when the payment would clear if I DID N'T conference call my bank. This problem never happened when I was still with - - -, but since - - - was insanely fee-heavy and impersonal, I left. This problem also does not happen with any other credit card companies, including - - - - it is only happening with Target Card Services. To add insult to injury, when I tried to reply to their completely unsatisfactory online message, the messaging system crashed. I 'm sure that was a coincidence, but I lost the lengthy reply I had composed, so it certainly did n't help.