U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Other mortgage Loan modification,collection,foreclosure Ohio

On -/-/16, I received documents from US Bank dated -/-/16 stating I was approved for a deed in lieu if I complete the agreement. On - -, 2016, my security alarm was sounded due someone broke into my home. The - locks on the screen door were damaged and the main door dead bolt was removed and the door knob had a lock box on it. My screens to - back windows were raised. The police was notified. The person ( s ) were gone by the time we arrived. My lawyer, - - was immediately notified. Since he was traveling he requested me to contact US Bank to stop preservation. When I contacted US Bank I was told they did n't do it & my account was referred to a third party, -. US Bank contacted - and they stated they did n't do it either ( an invoice attached ). I also contacted the - & - law firm since I received papers regarding the deed in lieu that went with the other papers. They also said they did n't do this either. No one is taking accountability for this. The US Bank rep stated in their database I had to vacate the premises by -/-/16. I have not received any official documents stating when to vacate the premises. My last payment arrangement is due -/-/16. I informed the rep did n't you see my 1st payment & that I am in an arrangement so this could n't make since. I had to replace my locks and my security alarm had to get serviced since they damaged the sensor on the front door. I have attached my certified payment receipts received by the banks, my last payment made to the bank which should be received to them on -/-/16 per the postal service, pictures, letters from the bank with details, etc. My privacy has been violated and feel humiliated. I have had sleepness nights. I 'm very concerned that they will break into my home again and evict my belongings. I am very upset by all of this.