Barclays PLC Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

Barclays PLC Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management Illinois

I submitted an application to deposit $4000.00 into a 12 month CD with Barclay 's bank. They requested - # ; - bill ; SS card. I sent all except SS card as I was unable to locate it ( I sent Medicare card as it showed SS # ) They then requested a copy of annual SS statement which I sent. They continued to stall for no reason I could understand, requesting SS card even after they asked for and received copy of SS letter. I have since deposited funds into - other cds. I just thought someone should know there is obviously a reason for all the issues Barclay 's bank has been having with federal regulators, I assumed they would be more aware of new customers needs and be more customer conscious. I have emails supporting the above. Thank you for listening.

Barclays PLC customer in Illinois
Jun 12, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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