(CD) Certificate of deposit Account opening, closing, or management
Barclays PLC Bank account or service department,
(CD) Certificate of deposit Account opening, closing, or management Illinois
I submitted an application to deposit $4000.00 into a 12 month CD with Barclay 's bank. They requested - # ; - bill ; SS card. I sent all except SS card as I was unable to locate it ( I sent Medicare card as it showed SS # ) They then requested a copy of annual SS statement which I sent. They continued to stall for no reason I could understand, requesting SS card even after they asked for and received copy of SS letter. I have since deposited funds into - other cds. I just thought someone should know there is obviously a reason for all the issues Barclay 's bank has been having with federal regulators, I assumed they would be more aware of new customers needs and be more customer conscious. I have emails supporting the above. Thank you for listening.
Barclays PLC customer in Illinois
Jun 12, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with explanation
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