Bank of America Credit Card Complaint

Other fee

Bank of America Credit card department,

Other fee Washington

My wife and I have individual credit card accounts through Bank of America. We - were able to pay them off ( prior to the payment due date ) recently and had a zero balance. On the next statement, Bank of America attempted to charge us interest, $16.00 for my wife and $9.00 on mine. I do n't trust Bank of America and this makes me wonder how many people have had this happen and actually paid the interest charges. I can provide any details you might need. After calling, their automated system resolves the issue. I just feel like they are attempting to make money illegally by taking advantage of consumers who do n't understand their rights.

Bank of America customer in Washington
Jun 10, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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