ATG Credit, LLC Debt Collection Complaint

ATG Credit, LLC Debt collection department,

Medical False statements or representation Attempted to collect wrong amount Illinois

Describe what happened so we can understand the issue ... -/-/2015 I was contacted by ATG credit in reference to a Medical debt totaling - for numerous accounts. I was advised that it had not reported to the Credit Bureau as of yet and in order to hold the account from further action I needed to pay the balance. I agreed to a one time payment of - over the phone and advised that I would try to make a large payment the following month. On - - ATG withdrew - out of my checking account. I called them immediately and was advised they had me on record authorizing this amount. I told them that it was untrue. They advised me they would review the recording and call back When the representative called back she advised me it was valid. I asked her directly if the recording stated I agreed to this amount or did I say that I would


I filed a fraud complaint with my bank and the BUREAU OF CONSUMER FINANCIAL PROTECTION ( - ) for the funds which were returned ... .. Today I received a call from - for the same debt for - I explained to her they have already reported to my credit bureau which she states they have not. She said they have sent numerous letters no letters have been received from ATG credit since their violation of EFTA. She demanded a payment arrangement and advised me it would be reported the following week. The previous payment arrangements were for the same hospital stay I believe they are finding a reason to contact me again by misinforming of the number of accounts/balance and I feel harassed and confused about what I actually owe. I will not give them any payment information based on the fraudulent abusive and unscrupulous actions previously. - ATG Credit LLC said : Explanation of closure We have reviewed the account and determined that the complainant did agree to the payments but asked us to hold them until she contacted us back. The payments should not have been processed. We have placed the account on hold and as a courtesy have removed from reporting on credit. The account is still outstanding but we have pulled future payments and removed from credit. It appears the payments did not clear so the balance does remain outstanding but as a courtesy we have removed from credit for the time being.