WAKEFIELD & ASSOCIATES, INC. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Improper contact or sharing of info contacted me after i asked not to

WAKEFIELD & ASSOCIATES, INC. Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Contacted me after I asked not to Missouri

I received a bill from Wakefield & Associates in - 2016. I immediately wrote back that I disputed the amount, explained that I had also disputed the amount with the original creditor, enclosed a check ( which they cashed ) for the amount that I did not dispute, told them not to contact me by phone, and provided my current address for future communications. I heard no more from them until yesterday, when I got home from work and found a message on my answering machine ( which is a shared phone with my adult son and my boyfriend ) stating that the call was from Wakefield & Associates and that they were debt collectors. I called the number they left ( from my cell phone ), verified the number that they had called, and the man said, " Is this [ your name ]? '' I replied that it was and asked why they called. He stated that they needed further information to verify that they " had the right account, '' at which point I told him that they had all of the info that they needed, that he had verified that they have the " right account

they did, as I had informed them in writing that they were not to call me regarding this disputed debt. Not only did they call after I asked them not to, but they left a message on a shared answering machine. In addition, at no time after I paid the amount that I did owe, did they send me an updated bill or amount due. I received absolutely no communication from them since I wrote to them in - and they cashed my check in -. This is a clear violation of my rights under the FDCPA and I intend to pursue my legal options.

WAKEFIELD & ASSOCIATES, INC. customer in Missouri
Jun 08, 2016

* Source: CFPB Complaint Database

WAKEFIELD & ASSOCIATES, INC. response to complaint:
Closed with explanation

Consumer disputes how WAKEFIELD & ASSOCIATES, INC. handled their complaint

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