Ocwen Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Washington
I submitted a complaint to you already # -. I am attaching the letter I received from Ocwen wherein they state that the mortgage payment was increased to $840.00 on -/-/- and payments of $800.00 we received after that. I am attaching a copy of Ocwens Escrow analysis dated -/-/- that says the monthly payment is to be $800.00 as of -/-/- ( NOT the $840.00 Ocwen now claims ), along with copies of the statements received from -/-/- to -/-/- ( after which they stopped sending statements ) which also show that the " Total Regular Payment '' for this time period is $800.00. which is the amount that was paid. Needless to say I am still disputing Ocwens claim that any monies are due, the attached " Cancelled Checks '' show we have paid the full amount due " Per the Statements '' we have received through -/-/-, plus $800.00 was paid for both -/-/- & -/-/-. I am willing to bet their current escrow balance is incorrect also. So what do we do now? I have repeatedly responded, in writing, to their " Notice of Pre-Forclosure '' letter whereby we request a " In Person '' meeting per page - of their letters. The only response I have ever received is a new " Notice of Pre-Forclosure '' letter, all have been identical save for the date issued, all have been respoded to requesting a " In Person '' meeting. I have now received the same letter dated -/-/- ( which I will respond to tomorrow, requesting a In Person meeting ).
Ocwen customer in Washington
Jun 01, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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