Westlake Services, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Westlake Services, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Texas

Westlake Financial Inc. account # - is an old car from I believe 2012 that was repo 'd. Westlake on my credit report is showing that is is charged off and this car has not been in my possession for at least 4 years now. However, after applying for a mortgage, we noticed that Westlake has been reporting late payments several times through out the last 4 years and then the last 7 months in a row they have reporting a late payment even though this truck has not been in my possession for many years. My understanding is that when something charges off, that means the company decided to charge it off the books and therefore, they can not, in turn report late payments anymore sporadically or consecutively past the charge off date. I guess what I am saying is you ca n't be late on something that charged off. They have been doing this for years and years and has caused my scores to drop big time. I have been trying to get my credit back in shape so my family could purchase a home. After working really hard to do that I find out this company has been illegally, in my opinion, and willfully, charging me late to harm my credit. I am requesting all the late payment past 2012 be removed from my credit report and specifically all the late payments over the last 2 years should be removed ASAP since I have not had the car in my possession and the account was charged off.

Westlake Services, LLC customer in Texas
May 31, 2016

* Source: CFPB Complaint Database

Westlake Services, LLC response to complaint:
Closed with explanation

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