Home equity loan or line of credit Loan servicing, payments, escrow account
Ocwen Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account Virginia
My complaint is against Ocwen Loan Servicing , LLC ( www.ocwen.com ) ; Research Dept. - - - - -, - - ; Loan # - Ocwen has erroneously billed me for triple the amount of my regular payment. They are threatening to report judgement against me to credit bureau 's if I do not pay it by a specific date. I have consistently paid my amount due on time plus an additional amount to apply to the principal. Ocwen never informed me of a change in payment due or change in terms of the loan. Ocwen applied my payment to a " suspense account '' and showed that it was a partial payment. This is wrong.
that I write or call the research department. I have done that many times. No one has made the corrections yet. I have read several complaints about Ocwen, Indymac, and - -. Properties have been foreclosed on due to their erroneous billings. I am requesting that my account detail be corrected. I would like my payments to be consistent ( retroactively ) with the amount due that was agreed upon. I want my payments applied correctly. I want a written statement to confirm that the corrections have been done. - - - and - - - - - - -, - - ; - - - ; or - -.
Ocwen customer in Virginia
May 26, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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