Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Montana

My Husband and I have been attempting to clear up errors by Wells Fargo since we did a refinance in -. Beyond that we have been applying for loan modification/loss mitigation with Wells Fargo since that time. Most recently Well Fargo denied our loan modification with a letter claiming our income was only $10.00 ( an obvious error and mistake ). We appealed their decision and have not been contacted by an investigator named - - - ( Wells Fargo Underwriting ). She was investigating and promised a response by -/-/- but did not call until -/-/- only to say that she/Wells Fargo needed more time. We believe there is substantial misconduct in dealing with us and the writings sent to us in contrast to what is told to us via telephone.