Sunrise Credit Services Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Sunrise Credit Services Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

In order to move my cell phone - to my Son 's account, we had to pay the balance at - - - before they would release the number to be transferred to -. At one point they said my account was closed and we could n't get the number back. The account was paid and we got the number back and - activated my number under my son 's name - -. You may call me if you wish to verify. - - - is notorious for their billing mistakes which wastes our time and money getting them settled. It seems clear that they sold my account to a collection agency right after i paid my bill in full and left them after years of being a loyal customer. My Son left them years previously because of billing disputes when they were -. Turns out that they suspended his services because he went over their limit by $6.00. After weeks of discussion with their presidents office, it turns out that he was over because they did n't give him his - % discount for bundled services. SO WE REALLY ARE NOT SURPRISED! -

Sunrise Credit Services Inc. customer in California
May 25, 2016

* Source: CFPB Complaint Database

Sunrise Credit Services Inc. response to complaint:
Closed with explanation

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