Barclays PLC Credit Card Complaint

Unsolicited issuance of credit card

Barclays PLC Credit card department,

Unsolicited issuance of credit card California

- card was evidently discontinued and transitioned to Barclaycard -. I received these notifications but declined the offer, did not respond and did not activate the BarclayCard. Unfortunately - and BarclayCard took it upon themselves to open an account for me and pay a merchant, - I had setup for an annual subscription with the - card. My complaint is that I did not approve the transfer and opening of a - account, did not approve that account ( with BarclayCard ) to pay anyone on my behalf. I have now had to spend my time ( time is $ ) to clean up this mess. Barclaycard sent me multitude of mailers that I promptly threw in the trash, again I DID NOT want to have their offered -, and I made my choice by NOT accepting the


My understanding of consumer credit is that an express permission/acceptance is required in order for a credit card company to actually open an account and accept/pay charges against it. When did it become legal to just transfer and open new accounts without my express permission? The merchant was - I had setup some time ago, an annual subscription, and yes I had forgotten. However, it has been my experience that when I change cards/accounts or the card expires these merchants will contact me and ask for a new payment solution. This is what I expected when - discontinued their card. I did not expect that some bank could just create a new account for me.

Barclays PLC customer in California
May 25, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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