Other bank product/service Account opening, closing, or management
The Huntington National Bank Bank account or service department,
Other bank product/service Account opening, closing, or management Ohio
Huntington Banks has incorrect information that they use to verify my identity. They will not fix the issue and deny me access to my account. They have my address, SS number, DOB, email and many other verification information but that is n't good enough for them. I have had an account with them for - years yet they want to use information that was n't collected when I opened my account, such as my cell phone number. I want them to fix the issue without me spending hours of my time or missing work. It is their error and their poor system design and not my fault. This delay could cause me to make a mistake in payments and therefore profit Huntington.
The Huntington National Bank customer in Ohio
May 24, 2016
* Source: CFPB Complaint Database
The Huntington National Bank response to complaint:
Closed with explanation
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