Westlake Services, LLC Consumer Loan Complaint

Westlake Services, LLC Consumer Loan department,

Vehicle lease Problems when you are unable to pay North Carolina

ON - - - WESTLAKE FINANCIAL REPOSSESSED MY - TOYOTA CAMRY. I WAS ONLY ONE PAYMENT BEHIND OF $350.00. MY WALLET ALONG WITH MY BANK CARDS, LICENSE, CASH, CLOTHES AND OTHER PERSONAL ITEMS WAS I N THE VEHICLE. THEY ( WLF ) TOLD ME THAT I HAD TO PAY $50.00 TO RETRIEVE MY VALUABLES. I HAVE TRIED TO TALK TO THESE RUDE AND UNPROFESSIONAL REPRESENTATIVES TO RESOLVE THIS MATTER. THE LAST PAYMENT I MADE WAS ON - - -. PRIOR TO THAT IT WAS - - -. I SPOKE WITH AN REPRESENTATIVE ON - - -. I WAS INFORMING THIS COMPANY OF NEW EMPLOYMENT AND TRIED TO E-PLAIN THAT I HAD A WAITING PERIOD BEFORE I GET PAID. WHICH I GET PAID MONTHLY. I ALSO INFORMED THE REP THAT I CA N'T RECIEVE CALLS ON THE JOB. AND THE REP SAID WE CLOSE AT - AND I TOLD HIM THAT I GET OFF AT -. HE SAID THAT THEY WILL BE CLOSED WHEN I GET OFF. THE REP. SEEMED NOT TO CARE ABOUT THE SMALL LITTLE HARDSHIP I WAS GOING THROUGH STATING ITS NOT THEIR PROBLEM. I WAS INFORMED TODAY BY A REP THAT I CALLED THEM BUT THE CALL


ME ON - - FOR THE PAYMENT. THEY WOULD N'T TAKE THE PAYMENT OF $700.00 AND DEMANDED ME TO PAY $1100.00. WESTLAKE STATED THAT WHEN THEY REPOSSESSED MY CAR, THAT I CA N'T MAKE PAYMENTS VIA DEBIT CARD, AND THAT I NEEDED TO FA- A COPY OF ID, - REFERENCES AND SOMETHING WITH MY ADDRESS SINCE I DONT HAVE ANY BILLS E-CEPT THIS IN ORDER TO RECIEVE MY CAR. FROM MY UNDERSTANDING THEY HAVE DECIDED TO TAKE MY CAR HUNDREDS OF MILES AWAY AND AUCTION IT OFF TO GET THE MONEY THAT IS OWED ( - ). WITH THAT SAID, THEY ARE MAKING IT VERY IMPOSSIBLE TO OBTAIN MY VEHICLE. ITS VERY HARD FOR ME GETTING TO WORK, TAKING MY SICK WIFE TO THE DOCTOR, DROPPING MY KIDS OFF AT SCHOOL. PLEASE HELP ME RESOLVE THIS MATTER. I HAVE ENCLOSED A BANK STATEMENT FOR - -. ANY OTHER DOCUMENTS NEEDED CAN PROVIDE. THE CONTRACT IS IN THE CAR. SORRY FOR ANY INCONVENCE.