FirstBank of Puerto Rico Consumer Loan Complaint

FirstBank of Puerto Rico Consumer Loan department,

Vehicle loan Managing the loan or lease Puerto Rico

First Bank was informed of Bankruptcy filed in - and car has been paid by bankruptcy and in appears as a charge off on all reports and will appear till -/-/-. I called bank they said they would fix but never was fixed car was on a loan from -/-/- for 72 months but they still put till -/-/- that is was on a month to month which is almost 10 years this needs to be fixed it was reported before but still on my report all other loans have been cleared by other banks