Home equity loan or line of credit Loan modification,collection,foreclosure
CIT Bank National Association Mortgage department,
Home equity loan or line of credit Loan modification,collection,foreclosure California
Good Evening- in - I received an approved loan mod with my first lien holder and then in - I reached out to my 2nd lien for a modification ( HELOC ). I called 2nd lien and was advised to send in a written request and a copy of the 1st lien approval. I was never acknowledged after several phone attempts. Last month I reached out to the 2nd lien again proposing a settlement offer. I was informed for the first time that my loan had placed with a collection company. When I contacted them andprovided the requested documentation I was declined the settlement offer. When I asked about the other options I was again told for the first time that the loan was charged off. They did tell me that I could either pay the loan off in full ( balance is $ - ) or I could pay an initial amount of $14000.00 and then make monthly payments of $400.00 for 6 months and then status of loan would be reviewed again for a settlement payoff or the continuation of the $400.00. If they would have acknowledged my initial request for a loan mod review I would not be in the position, not to mention the status of this loan is destroying my credit. I am in a charge off status but I continue to get regular mortgage statements. For this reason I am requesting your help thanks
CIT Bank National Association customer in California
May 17, 2016
* Source: CFPB Complaint Database
CIT Bank National Association response to complaint:
Closed with explanation
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