Afni, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Afni, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

I was contacted by AFNI collection company thru a letter stating that they were willing to accept a settlement on my - account for half the original amount I paid the settlement amount and then requested a letter stating that I was paid in full and no longer owed any more money, I was told by the AFNI customer service that it takes 120 days for their system to update and I would not receive any letter until that time but only 7 days after I paid the settlement amount I receive an alert from - stating I have a change in my credit I was sure it was AFNI updating my account to - balance. yes, the new information was from AFNI but it was not reporting that I have a - balance AFNI is now reporting that I still owe the half they agreed to settle with me and that my high balance was only the settlement amount and I still owe - I also received a letter today from AFNI stating that they are still trying to collect the other half of the debt. I feel that AFNI deceived me by sending me letters stating that they were willing to settle my debt and once I paid the settlement amount they are continuing to try and collect the balance, I am seeking to find assistance as to hold AFNI accountable for their deceitful practices.

Afni, Inc. customer in California
May 13, 2016

* Source: CFPB Complaint Database

Afni, Inc. response to complaint:
Closed with explanation

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Contact Afni, Inc.

http://afni.com/
(309) 828-5226
[email protected]
404 Brock Dr
Bloomington IL 61701

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