Afni, Inc. Debt Collection Complaint

Afni, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Indicated committed crime not paying Tennessee

In 2012, we got - services and had lots of problems with it working correctly. After numerous calls to them without anything being done to fix the problem, we wanted to cancel the service. - - - representative told us that they would send a return box for shipping the - equipment back to their facilities and we would not be charged any bill or fees. They later turned it over to a collection agency when I contacted the collection agency I was informed that - - - pulled it from them, which later I found out they had turned it over to another collection agency. The collection agency representative was not nice at all, telling us to pay this account in full or face criminal charges. This is not a good way of conducting business. I will not recommend - - - services to anyone.