Specialized Loan Servicing LLC Debt Collection Complaint

Specialized Loan Servicing LLC Debt collection department,

Mortgage Disclosure verification of debt Not given enough info to verify debt North Carolina

This company recently purchased my - mortgage. Was in contact for a month or more regarding my intent to refinance from an old - to - loan. At the last moment, they added the payoff to the loan as a " monthly payment '' to - causing my debt ratio to go - %. My credit score averages around -. They lied saying they did not report it. - confirmed that they did. No help at all with customer service and rude on top of that. Fortunately, the refi went through but the rest of my credit is locked down due to this entry which every banker, loan officer and - rep has said they have never seen done before. Account showed to be current with - but still posted the $83000.00 balance as a payment due. The refi closed on - -, 2016. The funds were distributed - -. The company, Specialized Loan Services, apparently does n't have the capabilities to have the funds wired so their check had to be overnighted. I called them on - - to confirm receipt. Their automated system advised me that they received my payment on - - in the amount of $340.00


However, when I asked when I could expect the ridiculous credit report entry to be removed I was informed that they only file with the credit bureaus on the - of every month and that they would not remove the $83000.00 until - -. In other words, they have their money but the still believe they should be able to lock down my credit until - -. This company has been rude, impossible to deal with and judging by their google entries have been practicing this way for some time. Articles entitled " SLS scam '' and such are prevalent. All I want is for them to remove the ridiculous INTENTIONAL entry made on my credit report so that I may continue my financial activities. They are paid in full. I can not even obtain a gas credit card at the moment because of my - % debt ratio due to their dirty entry despite my high credit score. This is unfair and should be able to be corrected with a phone call or simple report to -. And they are rudely refusing to even entertain the thought. Please help me.