Regions Financial Corporation Mortgage Complaint

Regions Financial Corporation Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Florida

Name of Financial Institution against whom I am filing this complaint : Regions Bank, - - -, - -, FL - Names of Regions Bank employees against whom I am filing this complaint : - -, Mortgage Loan Originator, Vice President ( M : - ; W : -, -- ; - - -, - - -, Regions Mortgage ( W : -, M : -, -- ) On - -, 2016, I requested - - - refund my credit card the $420.00 for the Regions appraisal fee that was PREMATURELY ordered by Regions Bank - Prior to the appraisal, - - assured me that the appraisal for a property I was pursuing would not be performed UNTIL the home inspection was performed and any necessary repairs resolved by contract between me and the seller. I also informed - - that I would not be moving forward with Regions Bank for my mortgage financing.


escalated my request to - - 's boss - -, but with no resolution, communication or reimbursement to date. Therefore, as a next step to get this matter resolved, and my money reimbursed, I am submitting my complaint to the Consumer Financial Protection Bureau. Thank you for your assistance!