Afni, Inc. Debt Collection Complaint

Afni, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Indicated committed crime not paying Tennessee

In 2012, we had - and with in the same year we called them to cancel the service. We had way to many problems with the service working correctly and they did not seem to care if it was working or not. The day we called - a representative informed us that we would receive a box so that we could ship back all of the - equipment. We were also informed that we would not owe anything and they would be responsible for the shipping. - turned this account over to a collection agency and then pulled it back and turned it over to a different collection agency. The collection agency representative that I talked with was very rude and telling me that we would be committing criminal charges if we do not pay this debt off in full. I do n't think this is an appropriate way to do business because I would not recommend - to anyone.