Barclays PLC Credit card department,
Identity theft / Fraud / Embezzlement Florida
I received Fraud alert from - stating I had a delinquent account. I pulled my credit report to see a Barclays credit card that I never applied for. I immediately called Barclays who stated it was clearly fraud since they had my wrong address and date of birth. I also immediately notified all three credit bureaus. I just got a call from Barclays stating that their investigation revealed the account was mine because it was used to transfer balances from a - account in my name. I HAVE NEVER had a - account. They gave me the - account number in question and - has confirmed that this account has never been in my name nor have they EVER had an account in my name. Barclays has been completely negligent in allowing this account to be opened in my name without even verifying my current address or date of birth and are now causing me undue - with their lies and incompetent investigating. A simple credit report proves I have never had a - account.
Barclays PLC customer in Florida
May 11, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
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