Ocwen Debt Collection Complaint

Mortgage Cont'd attempts collect debt not owed debt was paid

Ocwen Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt was paid New York

My husband and I are being taking advantage of by Ocwen Loan Servicing LLC.. We are part of the - DOJ Consent Order targeting - females in the - County ( -, New York ) area. Since -/-/-, Ocwen never notified us that the loan was part of the civil action. As a servicer, they were obligated to inform us and stop collection practices. I realized this last week when I reviewed my property records. Also, Owcen strategically did not put my name on the tax records only show my husband name to that the loan was not affected by the Order. A Satisfaction of Mortgage from - - was recorded and was PAID IN FULL and HAS NOT BEEN ASSIGNED. We are - years old and every time my husband and I call, l we are always getting the run around about the account. There are major concernsAs of today, I 'm showing - - - filed a Satisfaction of Mortgage on - -, - based on the DOJ Consent Order filed on - -, -. I 've enclosed both documents for your review. Please provide a documented Note, Deed of Trust along with an current notorized Affidavit from the investor employee stating that the allege contractual agreement is enforceable under applicable New York State Law/Department of Justice and Consumer Financial Protection Bureau Under the Fair Debt Collections Practicing Act and Fair Debt Credit Reporting Act, If you are not able to provide this information, Ocwen as the servicer and/or acting on behalf of the investor or any other entity DO NOT have documents for enforceable interest as stated under the National Settlement Consent Order. Therefore, I 'm requesting a Mortgage lien release on the property immediately and a refund for all - monthly principal and interest relating to the loan from - - through - - and all items need to be omitted from our credit report because they are not factual

Ocwen customer in New York
May 10, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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