Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
GC Services Limited Partnership Debt collection department,
Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California
I am the mother ( third party ) that pays the debt my daughter owes on her unpaid -. I authorized a payment in the amount of $200.00 to GC Services LLC on - - 2016 toward my daughter 's debt of $460.00. I filed a - complaint against GC Services for their lack of professionalism, customer service, and delays in processing the payment. I spoke with- -, Chief Compliance Officer & Legal Counsel for GC Services on - - 2016 regarding the non-processing of the $200.00 payment to -. I spoke with - on - - 2016 and was informed the GC Services never processed the payment to -. - - and GC Services staff ( - -, - -, - -, - - ) all claim the payment was processed in a timely manner. GC Services is upset with my handling of the situation and refuses to process my daughter 's payment. This is a violation of my daughter 's right to have her driver license reinstated. My - complaint was resolved because I believed the payment was processed at the time. After speaking with -, I requested the - reopen my case ( - ). I have attached the following documents : email reopen case -, GC Services response letter ( 1 ), GC Services response letter ( 2 ), initial - complaint.
GC Services Limited Partnership customer in California
May 10, 2016
* Source: CFPB Complaint Database
GC Services Limited Partnership response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.gcserv.com/ |
Phone | 713-776-6605 |
https://www.gcserv.com/Home/ContactUs/ContactSales | |
Address | 6330 Gulfton Houston TX 77081 |
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