Bank of America Credit Card Complaint

Bank of America Credit card department,

Late fee Washington

I am - and I have a bunch of bank accounts and credit cards. I tend to watch things using wave accounting which generates reports covering everything making my life easier. Today I received the following report : -/-/2016 LATE FEE FOR PAYMENT DUE - $ Uncategorized Expense MBNA Card I hope to prevent this in the future as I have put an " event ' in my smartphone calendar to remind me to pay it on the - of each month. But I sincerely wish that Bank of America would notify me by email a day BEFORE they access the penalty, rather than using a big " net '' to rake in money from thousands of card holders who may make the same error I did. This is not fleecing -, but I am sure they make lots of money this way and I believe that as a courtesy they should automatically send me an email a day in advance so that I may remember to pay it, rather than hitting me over the head with a hammer with a $37.00 charge. I am a good bank of america customer, but I am afraid that there is some - somewhere in the Bank of America corporation who gleefully manages the collection of these charges.