SunTrust Banks, Inc. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

SunTrust Banks, Inc. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Georgia

- - - - - - -, GA - - -- - -, - The above property was built by - - in - in - - - - sale was transacted in - - then re-sold to a - owner in - -. After 6 years, sink-holes appeared around the property causing the owner to vacate and foreclosure commenced in - -. I unknowingly transacted the - sale of said property in - -. The property was appraised and inspected by - - - and there were no sightings of sink-holes. 7 years later in -, I have encountered the sink-holes appearance at the sides and rear of the property. The listing agent, - - - -, - and/or Suntrust Mortgage Bank, failed to disclose this problem before the property was sold. They were the companies involved in listing and preparing it for resale.


left rear is - '' lower from the original dimensions. There were no sewage leaks. Kitchen tiles are cracked and using the back door is hazardous because one - step out into a sink hole. The rear right corner of the building is supported by air ; piers were omitted during construction so gravity is in process on the structure. Decomposing waste is buried under my home! It is affecting the structure but what about contaminating my health! My neighbor next door, - -, one of the first residents to occupy a home in the sub-division, witnessed the dumping of trash on my property during construction and also saw large openings in the ground during the residency of the - owner. - - - denies this claim. I was informed that policy coverage is for structural damage only not soil. I am retired ; did not foresee this calamity, and must make the costly repairs. Absence of costly repairs will terminate insurance coverage and I will have to vacate. This is unfair business practice. Due diligence should be a requirement for businesses. Please advise me what steps to take to safeguard my asset and be compensated for the costly repairs. I would appreciate your help. Thank you - -

SunTrust Banks, Inc. customer in Georgia
May 03, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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