Amex Credit Card Complaint

Other

Amex Credit card department,

Utah

- is ending it 's relationship with - - and in doing so is transferring all of their credit cards to - - cards. I have not applied for a - - - and yet a new card is being issued in my name. How is this possible. I do not want a new visa card and I did not apply for one. According to - and - - the only way to cancel this card is to cancel my - card or wait until - - and then cancel the new - card. Either of these items will show up on my credit report. I am very unhappy with - and - - that they can open a new account in my name that I have not applied for and never do I want. Is - so large that it can do whatever they want with my financial records? Shame on - and shame on - -!

Amex customer in Utah
Apr 29, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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