Amex Credit Card Complaint

Closing/Cancelling account

Amex Credit card department,

Closing/Cancelling account Illinois

On - - i applied for credit card with - -. After 1 month of using the credit credit card, the suspended my account for any reasons. On - - my balance was - dollars that i already paid. Finally - - Sent me the statement that included - dollars for member fees. But i just got the credit lees than 1 month. My big surprise is that charged me for the late fees for the membership fees and they sent to the credit report and they drop my credit scores down. The amount was - dollars. I called - - and let them know and thy told to pay the member fees and claims it back. Plse help me to get my money back and fix my credit for me.

Amex customer in Illinois
Apr 27, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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