Bank of America Credit Card Complaint

Bank of America Credit card department,

Customer service / Customer relations New York

I have been in dispute with Bank of America about what I considered " false '' charges on my credit card ending in -. I received paperwork from them and in the time I was waiting for the dispute to be settled and updated, I was waiting for them to update what I owed on my closed account. I made a good faith payment of $100.00 and they reported to the credit reporting agencies ( All of them ) that I was late 30-60 days. I contacted the bank asking for them to correct the report and they said their hands were tied and they could not. I think this is wrong and misleading on their part, as they know this account was under dispute and I was unaware what I owed them