Regions Financial Corporation Mortgage Complaint

Regions Financial Corporation Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Texas

My name is - -, contact number - ( M ) or - ( O ). I get an equity loan from Regions bank with an amount of $110000.00, funded on -/-/2016 ,@4.25 % rate for 15 years, monthly payment sets at $850.00. I determined to pay off in 5 years and signed agreement to pay $2000.00 each month, effective in -/-/- ( deduct is expected to be effective on -/-/2016 ). I opened checking account and funded with direct deposit to cover monthly auto deduct for paying my monthly dues. Payment kicks in from -/-/- 2016, so I made extra payment of amount of $1200.00 ( plus $850.00 which suppose to be deducted for 15 years ) to become $2000.00 for -/-/- payment.


this, but problem is not solved. Regions is so arrogant in handling this case by demanding me to start auto deduct in -/-/-, I DO NOT agree. It is a trap. By delaying monthly payment will lead my to pay more interests, I already set funds aside for paying my dues ; and bank breaks the agreement first and refuse to correct it. This could be a practice leading customer to pay more interests by showing a " nice '' delay to good customers. CFPB should investigate such wrongdoing inside Regions bank. If I do n't stop them today, by delaying one month, I will end up paying much more of interests. I already spent so many times on this issue, I expect bank to have a solution or settlement with me. Here I report this to CFPB and like CFPB allows me to ask for pausing payment until an action is taken. Meanwhile, I will make monthly payment, not to let my account to become default.