TD Bank US Holding Company Credit Card Complaint

Identity theft / Fraud / Embezzlement

TD Bank US Holding Company Credit card department,

Identity theft / Fraud / Embezzlement Florida

I was the victim of an identity theft. This occurred -/-/- when an unknown individual opened - accounts using my name and social security number with a Texas address of another individual with my last name. I became aware of this -/-/- when I received a collection letter from - - representing collections on an account from - - - -. Upon review of my credit report I noticed another fraudulent account that was in arrears on my report that I had no previous knowledge of from TD Bank -. I set up an account thru -, filed a police report, sent all the appropriate letters to - -, - - - -, TD BANK USA/TARGET, -, - and -. - - - - responded right away and removed the fraudulent information from my credit files. Transunion and Experian removed all of the fraudulent information from their credit files. Equifax refuses to remove the information from my file from TD Bank USA/Target until they hear from them directly that it is fraud. I have sent - letters with all the appropriate attachments to TD Bank USA/Target dated -/-/- and -/-/-. To date I have had zero response. I have also tried to contact TD Bank USA/Target by phone but repeatedly get the run around ( they have no info on me or that account etc ).

TD Bank US Holding Company customer in Florida
Apr 15, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with non-monetary relief

Consumer disputes how TD Bank US Holding Company handled their complaint

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