Security National Automotive Acceptance Company, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Security National Automotive Acceptance Company, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay California

As you probably know, - is not a good choice when it comes to getting a loan or settling issues with these guys. Recently my car was repossessed due to inaccurate information given as well as deceitful tactics to get payments out of me. recently I just came back from - and my finances were were not in order. So im basically playing catch up. I spoke to rep. in - regarding my payments as I was 4 months behind. I told the rep I could pay 2 months which totaled out to be -. She then said I qualified for a deferment program since a years worth of payments on time and my account would be current.. needless to say I never saw those deferment documents after calling and asking about it nobody seem to know anything. So with that being said My car was charged off and repossessed because of non payment. I wen tot an organization that was willing to pay the amount owed to get my car out of repossession status. The rep I spoke with was fully aware of what we discussed I repeated the terms over and over and she agreed and told if I paid that amount my car would be released to me. So the company called to get the car she had no recollection of what I was talking about so that 's twice in a matter of months either their incompetent or full of scams. Ive read one too many stories about this company.

Security National Automotive Acceptance Company, LLC customer in California
Apr 12, 2016

* Source: CFPB Complaint Database

Security National Automotive Acceptance Company, LLC response to complaint:
Closed with explanation

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