Community Choice Financial, Inc. Payday Loan Complaint

Payday loan Payment to acct not credited payment to acct not credited

Community Choice Financial, Inc. Payday loan department,

Payday loan Payment to acct not credited Payment to acct not credited Ohio

I have received 3 phone calls in regards to check smart from a company claiming to be called " Corporate Office '' in regards to an unpaid balance ( which has been paid and I have my receipt ). They have called me three times in the past two days, - number they have to call back does n't work ( - ) - - ; had to do a - search to find a working number and when I got through to someone her name was - -, she was E-TREMELY rude and not willing to help me unless I gave her my SSN, so I asked for a manager becaue I had no idea who the company was and why they were calling. Then the manager offered to look me up with an address and name ; she only asked for - identifiers rather than - which is also required through the FDCPA in regards to debt collection. Then she said I do n't know why we called you paid sorry. Then when I tried to explain that her employer was extremely ruse she told me that it did n't matter because they were n't protected by the FDCPA and to have a nice day.

Community Choice Financial, Inc. customer in Ohio
Apr 12, 2016

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

Consumer disputes how Community Choice Financial, Inc. handled their complaint

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