Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting California

Wells are not responding with solutions to our problems ; They writer have not followed thru with promises of settlement they offered ; Here is a total succinct summary of Wells ' offers and settlements needed ; 1 ) Well 's offered to delete the " late payment '' charges of about $5000.00, but have not followed up with confirmation of this. 2 ) Well 's have not confirmed the amount of additional income needed to qualify for a modification based on our recent application for a modification. If we had this we would know what to aim for, instead of this lack of transparency. 3 ) We must reach a solution so we know what is possible ; In the event we sold, because we cant keep going under this - at - years old and in ill health would Well 's give us the promised $10000.00 relocation amount promised, based on our - application on which there is no current change. 4 ) Where action is required by Wells when and how will they act. 5 ) All this points to a being current, one way or another in the next six months, if Wells will be more -transparent and answer the question in full..