Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Balance transfer California

Date : - -, 2016 Re : Barclays Credit Card # - On - -, 2016, I used convenient check # -, issued by Barclays credit card, payable through Barclays Bank Delaware to transfer a balance from - credit card # -. I send check # -, in the amount of $6400.00 on - -, 2016 to - - -. - credit card tried to cash check # - twice on - -, 2016 and - -, 2016. Check # -, was returned to - Credit card uncashed for insufficient funds ( NSF ) reason. On - -, 2016, I had a conference call with Barclays credit card account manager and - credit card account manager, during the conference call, - credit card account manager confirmed to Barclays credit card account manager that check # - was returned twice uncashed due to NSF. Barclays credit card account manager told me that he will open a special internal case about this check, and he will credit my account for $64.00 convenient check # - balance transfer fee ( - % of $6400.00 ), I should hear from Barclays within 7 to 10 business days. I did


On - -, 2016, I called Barclays credit card account manager to ask about the result of the case, which was open on - -, 2016, he said that the case still under investigation. On - -, 2016, I called Barclays credit card account manager ; -, ID # -, located in Nevada, asked him to send me and - Credit Card a proof of payment for check # -, as of the date of this letter nothing was sent to me and/or - Credit Card. - said the previous case was not set up properly and he opens new case # -, - said that the case was escalated and I should hear from Barclays within 7 to 10 business days. I did not hear anything from Barclays credit card as of the date of this letter. On - -, 2016, I called Barclays credit card account manager ; -, ID # -, located in Nevada, asked him to send me and - Credit Card a proof of payment for check # -, as of the date of this letter nothing was sent to me and/or - Credit Card. - said that the previous case was not set up properly and he will escalate case # -. - said that I should hear from Barclays within 7 to 10 business days. I did not hear anything from Barclays credit card as of the date of this letter. On - -, 2016, I called Barclays credit card account manager ; -, ID # -, I asked her about the status of the case, - said that nothing has been done and she will escalate the case to her own manager and I should hear from her on - -, 2016. On - -, 2016, no one contacted me from Barclays credit card to let me know the status of case # -. On - -, 2016, I called Barclays credit card account manager ; - - ( - ), ID # - to ask about the status of my case # -. - said that case # - was not set up properly and he opens new case # -, he promised me to resolve this matter before - -, 2016, which is the due date of my monthly payment to Barclays credit card. - also advised me not to pay my minimum monthly payment to Barclays, which is due on - -, 2016, until this case is resolved. As of the date of this letter, I did n't hear anything from Barclays credit card. On - -, 2016, I made a payment to Barclays credit card for $64.00 ( minimum payment due to Barclays credit card ). Since checks # - was NEVER CASHED by - credit card, Barclays never provide any proof of payment for check # -, and all responses from Barclays account managers were fraudulent, I am asking Barclays credit card to give me a credit of $6400.00 to my account # - immediately. I strongly believe that this credit card company and Barclays Bank Delaware are in the business of defrauding customers and threat