Regions Financial Corporation Credit Card Complaint

Late fee

Regions Financial Corporation Credit card department,

Late fee Florida

I have a several months problem with payments for - credit card in view I have made payments on time or before but Regions reject payments for regions technical problems, the situation is that I have just - checking - Bank account and just to pay on line monthly pressing checking account bottom but regions bank set up this account as a savings and change automatically the payments issue collecting from a savings account instead checking account. I have visited 4 times Regions bank branches but they refuse to fix this problem and I dont have another checking account. Now This negligence affect to my credit report for late payments and Regions'customer service don want to fix the problem.

Regions Financial Corporation customer in Florida
Mar 31, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with explanation

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