Bank of America Mortgage Complaint

Bank of America Mortgage department,

VA mortgage Application, originator, mortgage broker Massachusetts

My estate attorney notified me during estate planning that the Registry of Deeds in - -, - did not show a discharge of mortgage. That mortgage was paid off in -. Original mortgage was with - - - - ( -, - ), merged with - Bank -, acquired by - - Bank for - -, - - moved to -- -, acquired by - Bank -, acquired by Bank of America -. Request for discharge filed with BOA on - -, - ( Ca. Given an ID # -. Never once contacted by BOA. All followup emails have received no response at all. I requested email contact to -- for confirmation.