Wells Fargo & Company Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting California

I am currently in the process with Wells Fargo for a mortgage. I told Wells Fargo that some of the information is inaccurate on the report and all items are at a $0.00 balance but not reflected on the report they have. I asked them to re-pull an updated report, they are telling me that they are not allowed to update my report unless it expired. This will cause me to have a much higher interest rate. According to UDAAP this is also highly discriminatory as numerous other Wells Fargo customers normally update their credit reports to reflect updated and more accurate information. If they thought the updated information was negative they would immediately update it. Since the information is positive they are discriminating against me so they can charge a higher rate.

Wells Fargo & Company customer in California
Mar 22, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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