Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Flagstar Bank Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida
Payments have been made twice a month, in advance, for over 5 years. The bank continually delays posting the payments and periodically assesses late charges incorrectly. Now they have actually returned payments. As of now, the interest charged on the account is far in excess of what is actually due.
Flagstar Bank customer in Florida
Mar 18, 2016
* Source: CFPB Complaint Database
Flagstar Bank response to complaint:
Closed with explanation
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