Westlake Services, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Westlake Services, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease California

I set up a automatic payment with west lake financial for -/-/16, for some reason my bank had a block on payment to this company, so when i saw that the payment was return by west lake i called them up and paid over the phone, i was given a confirmation number and was told my next payment was due on -/-/2016, however i have been receiving phone calls a couple times a day via a automatic dialer, and they say i am late on my payment. i then explain the situation and give them the confirmation number they then say they will notated the problem and i should not get another phone call, but i get another phone call saying i have not paid

Westlake Services, LLC customer in California
Mar 17, 2016

* Source: CFPB Complaint Database

Westlake Services, LLC response to complaint:
Closed with explanation

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