U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Texas

When using a Bank - Texas - credit card, I have had several fraudulent or unauthorized charges on it and have repeatedly contacted - by phone, written correspondence and fax. I have told them specifically what charges are not mine. They have repeatedly asked for the same information already provided. The last phone contact was with them 2 weeks ago at - - - - option # - when speaking with the " manager '' who said it would get it straightened out. Nothing has happened. I have alerts on my account for when charges are made and credits back to it. I have only gotten alerts for additional unauthorized charges. I stopped using the card since I had pain in full the charges I made. I have not received any credits to the card alerts. Please make them do what they are supposed to. Thank you. In addition to some of the e-mails sent back and forth, I have signed and returned by mail and fax, all the documents they sent me to get this done. They keep saying they did n't get them, etc. when I faxed them and have spoken on the phone to


On -/-/- at - - the following message was sent : The following charges do n't belong to me - $17.00 - - - $5.00. - - - $5.00. - - - $2.00 - - - $27.00 - - - $160.00 - - - $1.00 - - Please credit these unauthorized charges. On -/-/- at - - the following message was sent : - - - for $38.00 - - charges should be credited. - - Storage- $ - charged. Already paid -. Sent this info. to you before. Thanks. - - - - -/-/- at - the following message was sent : This transaction is not an authorized transaction. Please credit this charge. Thank you. -/-/- AUTH : - *- $17.00 On -/-/- at - - the following message was sent : I thought you said you already stopped this unauthorized charge. It looks like you have n't done anything on the unauthorized charges with the information and completed form I sent you weeks ago. Please note I will not be paying any more credit card bills in full and waiting for you to do your job of removing the unauthorized charges. And, I have stopped using this card and wo n't resume unless and until you have corrected the balance. If I need to contact Bank - Texas to get you to do your job, I will. As I have repeatedly told you, if you need more information call me. - -/-/- -/-/- - - - CA $17.00