Ocwen Consumer Loan department,
Installment loan Managing the loan or lease California
Took out a home equity line of credit with - - in -. In -, - - transferred the servicing of the loan to Ocwen Loan Servicing , LLC . The principal balance of $0.00 was noted by Ocwen in a letter on -/-/- and the account was closed on -/-/-. I received a letter from them stating that they were drafting a Satisfaction document to send to the county for Lien Release/Satisfaction on -/-/-. To this date this has never been done. Ocwen is telling me that they have not received all necessary documents from - - to complete the process and - - claims they do n't know what Ocwen is talking about. And I still have a lien on my house!
Ocwen customer in California
Mar 16, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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